Return and Refund Policy

We want you to love every Hardfell product—but if something doesn't quite meet your expectations, we're here to help.

🔁 Returns 

You can return any item within 30 days of receiving your order, provided it:

  • Unworn and unwashed

  • In original condition with attached labels

  • Returned in the original packaging

To initiate a return, please contact us at:
📧 service@hardfell.com Please include your order number and the reason for the return. 

Return address:
Longhuzhen Huanancheng No. 1 Building 5A-C11
Xinzhengshi, Zhengzhou, Henan Province, China
Postal code: 451191

💳 Refunds 

Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
The amount will be credited back to your original payment method.

Note:  Any original shipping charges (if applicable) will not be refunded.

❓ Do you need help? 

Do you have any questions about your return or refund? Contact us anytime at:
📧 service@hardfell.com