Privacy Policy

At Hardfell, your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.  

By using our website, you agree to the practices below.

1. Who we are

Hardfell is an online fashion store based in United States.
If you have any questions about this privacy policy, please contact us:
📧 service@hardfell.com 

2. What data we collect

We collect personal information to process your orders and improve your experience. This may include:

  • Name and contact details (email, telephone number, address)

  • Payment information (securely processed via external payment service providers)

  • Order history

  • Your browsing behavior on our website (via cookies and analysis tools)

  • Your communication preferences when you sign up for newsletters or contact our customer service

3. How we use your data

We use your data to:

  • to process and execute orders

  • Provide customer service and answer inquiries

  • To send order updates and promotional emails (only with your consent)

  • To improve our website and your shopping experience

  • To fulfill legal obligations

4. Sharing your data

We will only share your personal information with trusted third parties if this is necessary for:

  • Payment processing

  • Order processing and delivery

  • Marketing (only with your consent)

  • Website analysis

We never sell your data.

5. Data storage & security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.
All transactions are encrypted, and our website is secured with SSL.

6. Your rights

According to the General Data Protection Regulation (GDPR), you have the right:

  • To receive information about the personal data we store about you

  • To request the correction or deletion of your data

  • to withdraw your consent for marketing at any time

  • Submit a complaint to the competent data protection authority

If you wish to exercise these rights, please send an email to:
📧 service@hardfell.com

7. Cookies

We use cookies to improve your experience on our website. You can disable cookies in your browser settings, but some website features may not function properly.

8. Links to third-party providers

Our website may contain links to external websites. We are not responsible for the privacy policies or practices of these external sites.

9. Updates to this statement

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be posted on this page.

10. Contact

Do you have any questions about this privacy policy or the processing of your data? Please contact us :
📧 service@hardfell.com 🌐 www.hardfell.com